Mint Drive | Cosy City Centre Mint Apartment with parking - Birmingham

Meh. Avoid if you're in a hurry. Positive: Good location for Jewellery Quarter. Secure, free car park. Clean and fairly modern, nice bathrooms. Negative: The whole process to get checked in online, then find the parking spaces, then find the apartment, was complicated and fussy. Online check in form asked for unnecessary information (don't know why they needed my date of birth); it wouldn't submit properly so took a long time to sort, and we were suddenly presented with a requirement for a £200 deposit, which meant we were giving card details and personal information to a company other than booking.com. Because we booked last minute, and had problems, they were unwilling to waive the deposit requirement as an exception, which I thought was very poor customer service. The instructions to find the parking space and apartment weren't clear...again, not great if you're in a hurry. The whole experience to get there wasnt easy and easy quite stressful. Unfortunately, because this felt like we must be staying somewhere like Buckingham Palace, the apartment itself was fairly mediocre and a bit of a letdown. It was ok. Quite sterile, less cosy and smaller than pictured, some curtains might have made a difference.

Apartment in Jewellery Quarter Positive: Apartment was cozy and welcoming. Kitchen utensils were plentiful. Cooking facilities in working order. Heating made Place warm n cozy and a comfortable temperature. Water pressure was great. Next to a big size Tesco, and some eateries nearby. Negative: Thought there would be more kitchen cleaning materials, t-towel. Toiletries were just shower gel. No shampoo, but fine. Maybe could be a bit fresher as drain smell on arrival but did clear. Tea, coffee and sugar was old looking so bought our own. Cleaner chasing us out before 11am. Wasn't particularly pleasant .

Positive: I like the attention to detail and the decor made it feel really homely. The kids like how big and open the apparetment was to. Negative: The main bathroom had a funky smell to it. But was clean

Positive: I like how it is a good location and the room sizes. Stayed here 3 years in a row now to watch badminton and has not disappointed. Thank you for your stay Negative: No condiments in terms of food available, hangers are a bit high in the wardrobe but overall a very good stay and would recommend

Positive: Great location Very clean and tidy